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LEGAL

Privacy Policy

Effective Date: May 1, 2025

Public-facing notice describing our privacy practices.

Governing Law: Personal Information Protection Act (Alberta), with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) applicable to interprovincial and international activity.

1. Purpose and Scope

2700544 Alberta Ltd., operating as MagikDev (“MagikDev”, “we”, “us”, or “our”), provides network operations and GIS consulting services — including Smallworld GNM and SAP implementation, support, assessment, customization, and custom development, along with our Nexus AI product line — to utility and telecom operators in Canada and the United States. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our own business operations — our website, job applicants, business contacts, and personnel.

This Policy does not describe how our clients handle personal information within their own systems. As explained in Section 4 below, MagikDev does not collect, copy, or store personal information belonging to our clients’ customers, employees, or other individuals in the ordinary course of a consulting engagement.

This Policy is issued under Alberta’s Personal Information Protection Act (“PIPA”), which governs our collection, use, and disclosure of personal information in the course of commercial activity in Alberta. Where our activities involve the interprovincial or international handling of personal information, the federal Personal Information Protection and Electronic Documents Act (“PIPEDA”) may also apply.

2. Information We Collect

Depending on your relationship with us, we may collect:

  • Contact and identification information you provide through our website, by email, or by phone (name, email address, phone number, employer, job title).
  • Information submitted through job or contract applications, including a resume, cover letter, references, and interview notes.
  • Business contact information for client, vendor, and partner representatives, gathered in the course of proposing, delivering, and invoicing our services.
  • Information you submit through a form on our website (contact form, newsletter sign-up, or an event/claim form) or through our meeting-booking link — typically your name, work email, company name, and message. These forms and our booking link are hosted by HubSpot, Inc., which collects this information on our behalf and sets its own cookies (principally hubspotutk) when a page containing a form loads.
  • A résumé and the other fields you submit on the careers form. That submission is emailed to MagikDev through Resend for recruiting only. The website does not keep a copy of the file.
  • Aggregate measurement, only if you accept cookies. See below.

Cookies and website tools

The site is hosted by Cloudflare, Inc.

A banner asks you to accept or decline optional measurement cookies. The choice is stored in your browser. You can change it with “Cookie settings” in the footer.

If you accept, Google Tag Manager (container GTM-N9JXMKDS, Google LLC) loads. The container loads measurement tags. One of those tags is an Apollo.io visitor tracker, which records that a browser visited the site (requests go to aplo-evnt.com). Those tags may set cookies such as _ga. If you decline, that container does not load.

Pages that include a form or a meeting link load HubSpot (HubSpot, Inc.) so the form can be submitted. HubSpot may set a cookie named hubspotutk on those pages. The careers application form may also load Cloudflare Turnstile, used only to check that the submission comes from a person.

Product videos stay on this site until you press play. Playback then uses Vimeo (with do-not-track) or YouTube’s privacy-enhanced player (youtube-nocookie.com).

3. How We Use and Disclose Information

We use personal information only for the purposes for which it was collected or a reasonable related purpose, including to:

  • Respond to inquiries and administer our business relationships;
  • Evaluate job or contractor applications;
  • Prepare proposals, contracts, and invoices;
  • Meet legal, tax, and regulatory obligations; and
  • Maintain the security of our systems.

We do not sell personal information. We disclose personal information only to service providers who help us run the website and the careers email — HubSpot, Inc. (forms and meeting scheduling), Cloudflare, Inc. (hosting, and Turnstile on the careers form), Google LLC (Google Tag Manager and the tags it loads, including Apollo.io, only after you accept), Resend (the email that carries a careers application to MagikDev), and the video hosts named above when you press play — to comply with law, or with your consent. Where a service provider processes personal information on our behalf, we require that it protect the information to a standard consistent with this Policy. HubSpot is certified under the EU–US Data Privacy Framework; if you are located in the EU and have concerns about this transfer, please contact us.

4. Personal Information Encountered During Client Engagements

Our operating model. MagikDev’s consulting personnel typically perform work from within the client’s own infrastructure and systems, under the client’s direction. As a matter of standing practice, MagikDev does not copy, download, extract, or transfer client personal information into its own environment, and does not retain client personal information after an engagement ends.

In this arrangement, the client remains the organization with custody and control of that personal information, and is responsible for its own privacy notices and compliance obligations. Our personnel are nonetheless bound by strict confidentiality and access-control obligations while working within client environments, described in our internal Privacy & Data Protection Management Policy and in the data handling terms of our client agreements.

Where our own infrastructure is used to help deliver a service (for example, project coordination tools), that infrastructure is hosted on Microsoft Azure in the Canada Central region.

5. Cross-Border Considerations

Our own corporate systems are hosted in Canada. If we engage a service provider located outside Canada, or if a client engagement requires the transfer of personal information across provincial or national borders, we will identify the applicable legal requirements (which may include PIPA’s requirement to notify individuals before transferring personal information to a service provider outside Canada, and PIPEDA) and apply them accordingly. Because we also serve clients in the United States, an engagement with a client located there may also be subject to applicable U.S. state privacy law. We identify and apply the relevant law on a per-engagement basis as part of our Privacy Impact Assessment process.

6. Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, or as required by law. Our internal Data Retention & Disposal Schedule sets out specific retention periods and secure disposal practices for each category of information we hold.

7. Security Safeguards

We maintain reasonable physical, administrative, and technical safeguards appropriate to the sensitivity of the information involved, including access controls, multi-factor authentication, encryption, and least-privilege access to client systems. No method of transmission or storage is completely secure, and we continually review our safeguards as risks evolve.

8. Your Rights and How to Reach Us

Subject to limited exceptions permitted by law, you may request access to, or correction of, personal information we hold about you, and may withdraw consent to certain uses on reasonable notice. To make a request, or if you have a question or concern about our privacy practices, contact our Privacy Officer:

We will acknowledge your request and respond within the time limits set by applicable law (generally 45 days under PIPA).

9. Complaints

If you are not satisfied with our response, you may file a complaint with the Office of the Information and Privacy Commissioner of Alberta (oipc.ab.ca) or, where PIPEDA applies to your matter, the Office of the Privacy Commissioner of Canada (priv.gc.ca).

10. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or in applicable law. The version in effect is available on our website and states its effective date. This Policy was reviewed and became effective on May 1, 2025.

For MagikDev Soluções em Tecnologia LTDA and LGPD (Brazil), see our Aviso de Privacidade (LGPD) .

For people in the European Union, the EEA, and Spain, see our Aviso de privacidad (UE) .